Tell me more about the product

Detailed information and Q&A about our surveillance services, the hub, the camera and our cloud infrastructure.

How does the system work?
The system works with 3 key components: Motion triggered cameras Using PIR (Passive InfraRed) equipped cameras that wake in under 250 milliseconds, the...
Thu, 25 Oct, 2018 at 5:35 PM
What makes the system so fast?
Speed is critically important in a situation where someone might be about to break into your home. We’ve tuned each of the key components of the system fo...
Thu, 8 Nov, 2018 at 11:13 AM
What is included in the Deep Sentinel Smart Home Surveillance System?
Our Smart Home Security System comes in two parts. The service and the hardware equipment. The LiveSentinel™Service includes: 24/7 Human Surveillance w...
Fri, 26 Oct, 2018 at 11:21 AM
Does the Hub have emergency or back up power?
Our Hub is powered by plugging into an electrical outlet and does not come with a backup power or battery. You can purchase a separate UPS (Uninterrupted Po...
Fri, 26 Oct, 2018 at 11:22 AM
Where can I buy it?
Our smart home surveillance systems can be purchased directly from
Fri, 16 Nov, 2018 at 10:02 AM
Is it available for countries outside the US?
At this time, our products and service are only available in the US.
Fri, 16 Nov, 2018 at 10:17 AM
Can I use Deep Sentinel to monitor my business? How about my small store?
At this time Deep Sentinel is designed to focus entirely on residences for home security. Because of the active LiveSentinel service, it is not applicable t...
Fri, 16 Nov, 2018 at 10:25 AM
Is professional installation available?
Our system  is made to be easily installed, without any professional help. We’ve spent months tuning the installation process with dozens of different fami...
Fri, 16 Nov, 2018 at 10:26 AM