System Setup

Is professional installation available?
Our system  is made to be easily installed, without any professional help. We’ve spent months tuning the installation process with dozens of different fami...
Fri, 16 Nov, 2018 at 11:16 AM
How do I use my home security system?
Your Deep Sentinel system is always on from the initial setup, and does not require activation when you leave or enter your home. Because it is directly in...
Fri, 16 Nov, 2018 at 2:06 PM
What is the best placement of a camera to deter package theft/burglary/auto theft?
The app will guide you step by step for the best placement of the cameras to protect from crimes like. The core recommendation from Deep Sentinel is to pla...
Fri, 16 Nov, 2018 at 2:09 PM
How far can I place a camera from the Hub?
Up to 328 ft or 100 meters with no obstructions. Walls, trees, household appliances and other obstructions will reduce this range.
Fri, 16 Nov, 2018 at 11:15 AM
How do I know if the camera is securely mounted?
When you slide the camera into the mounting bracket, you should hear a physical pop/click. This indicates you have mounted the camera properly.
Fri, 26 Oct, 2018 at 3:45 PM
What is the recommended angle for camera mounting?
Our cameras are equipped with a Passive InfraRed (PIR) which is a detection system designed for optimal setting to get the best distance to give it the idea...
Fri, 26 Oct, 2018 at 3:46 PM
Is your Deep Sentinel app free to download?
Our app is free to download from App Store for iOS or Google Play for Android.
Fri, 26 Oct, 2018 at 3:47 PM
Can I set motion detection zones?
Yes. The system will prompt you to set your desired protection zone during the setup process. These zones determine when the LiveSentinel service will be c...
Fri, 16 Nov, 2018 at 11:26 AM
Can 2 people install the app?
Yes, 2 people can install the app simultaneously.
Fri, 16 Nov, 2018 at 2:05 PM
How do I set up notifications?
Yes, the Deep Sentinel system was designed to reduce unnecessary alerts that some other security cameras have. The Deep Sentinel alerts can be configured t...
Thu, 6 Dec, 2018 at 2:34 PM